Assistance
Accommodation malfunctions
Find out how to easily solve small operating problems.
AIR CONDITIONING
The air conditioning system works if the windows that lead to the outside are closed. In fact, there are operating sensors that activate the machine only when this condition occurs. It is also possible to use the system in heating mode by selecting the "Sun" symbol on the remote control.
BOILER (hot water)
he water is heated by an electric boiler. Check that the relevant switch, located on the electrical panel at the entrance of the accommodation, is on. The boiler works autonomously, storing and maintaining the temperature of approx. 50 litres of water, replenishing them as they are used.
GAS (kitchen)
Except for accommodations with an induction hob, the kitchen is powered by propane gas from a cylinder. Check that the round valve above the cylinder is open and that the yellow cover is in the vertical position. If after a few minutes of trying to light it there is no flame, the cylinder is empty. In this case, it will be particularly light, and you may also notice an unpleasant odor, which serves to inform you that the gas has run out.
For replacement, contact LIVENZARESORTS. The operation takes place within 15 minutes by means of a certified external company and therefore it is necessary to wait at the accommodation for the arrival of the personnel in charge.
Telephone: +39 338 2848522
This assistance can only be provided from 09:00 to 20:00
WASHING MACHINE
Assistance: +39 338 2848522
From 09:00 to 20:00
DISH WASHER
Assistance: +39 338 2848522
From 09:00 to 20:00
OTHER
Assistance: +39 338 2848522
From 09:00 to 20:00
LIVENZARESORTS (Contact)
